Was a fan of this place. Recommended a lot of people here. I had a great relationship with them but since grown people that were hired to take appointments and advise on service are very lacking. Tried to address with owner but he wouldn’t call me back. Brought my Porsche there for oil change the next day add oil light came on. Very sloppy to not put right amount of oil in a Porsche. Then again had another problem with the girl in front was suppose to get a quote for tires said she would order and then never heard for 4 weeks I had to call. Tried again to address with owner but he wouldn’t come to the phone even left a voicemail for pat but never heard back. Very disappointed as I have sent almost anyone I know with a BMW to him. Lost a customer and probably a whole lot more. Definitely will lose any referrals. This happens when you try to grow a business these days put your business in someone else’s hands. It would of been a simple phone call with the owner but he refused to respond that’s very unprofessional and poor business practice. Always gave huge ratings from their survey software too. Very sad and disappointed!