Do not walk, RUN from this shop! Delayed indoc date, car delivered 4 months later on new date, car sits for a month. Shop gets caught not touching car, immediately blows it apart pulling engine and components not ever related to P&B workscope. Delays delays, double billing. They will bill you weekly, then not touch the car! Then tell you things are happening when they are not. Weekly pictures, HAH!! Yea right. Shop visits, its just sitting in the corner collecting dust. Techs and managers leaving left and right. This shop can not actually perform any mechanical maintenance above tires, brakes, suspension and lube. Filled with apprentices. If you go to Werks 11, be prepared to pull the car out on a flatbed and call the lawyers.... ask me how I know. If they were ever great, that day has long passed.