Resolving the issue was obviously great, but the thing that left a lasting impression was that I honestly think he cares just as much about...
It is much harder work for the shop just to save the customer a little money.
I live and work in Barrington - I've been servicing my car with the Porsche dealer in Barrington for over 5 years.
Before the car arrived at his shop, Drew had already reviewed the AutoTrader ad and had determined that the photos on Autotrader had been photoshopped.
Their knowledge of Porsches is unsurpassed.